Payment solutions

Regardless of how you take payments from your customers. Ordo has a payment solution that’s right for you and your business.

Powerful payments

Ordo supports a variety of payment types; e-commerce, contact centre, point of sale (PoS), bill refunds and other payouts.
Ordo’s payments platform manages, coordinates, and secures all the complex interactions between your business, your customers, your bank, and your customers’ banks, so you get paid effortlessly.
Combining the power of the UK’s world-leading real-time payments service (Faster Payments) with Open Banking’s regulated bank payment initiation and acount access capabilities, Ordo delivers safer, easier to use, and lower cost payments to businesses and their customers.
Using Ordo couldn't be easier. Choose to access Ordo through your current payment provider, directly via our APIs, or through our web, app, and accounting software integrations. The choice is yours.

Ordo solution finder

We’ll help you find the perfect payment solution. Simply select the situations that best reflects your organisation.

E-commerce and online customer payments

Contact centre payments

Point of Sale (PoS) payments

Bill and invoice payments

Refunds and payments out

Not sure which solutions are best for you?

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E-commerce and online customer payments

Bypass the costs and risks for you and your customers of online card payments and accept direct, real time payments from their bank with an Ordo ‘Pay Now’ button.

Ordo gives you a transaction specific URL for you customer to follow to make a payment. By following the link on your e-commerce site all they have to do is select their bank brand and then Ordo sets up a secure payment in their banking app to authorise before returning them to your site with payment made.
Ordo eliminates the growing friction and consequent abandonment risks of trying to take card payments online, reduces your payment costs and provides you with real-time, irrevocable payment – no risks of chargebacks.
When you need to make a refund, Ordo’s platform uses the same open banking technology to return payments from where they came, at low cost and in real-time.

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Contact centre payments

Whether you are collecting payments from your customers, or making payments out to them, the Ordo platform gives a low cost easy to use, real-time solution and a better customer experience. You can also deploy our refund and pay out solutions to simplify and secure contact centre refunds and pay outs.

In call you send a secure payments link to your customer which they follow to the Ordo service to authorise the payment your agent or back office system has set up. Your customer doesn’t enter any payment or card details, they just authorise the transaction in their banking app and the money comes straight to you. Your agent gets real-time notification allowing them to complete the customer interaction with confidence. The customer is happy because they haven’t had to give their credit card details and they have control authorising the payment through their bank.
Ordo’s solution is easy to adopt, no need for special telephony solutions to capture and secure card details, no abandonment risks when you customer has to enter their card details, and no risk to you that a fraudulent card has been used resulting in chargeback. Better for you and better for your customer.

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Point of sale payments

Point of Sale payments using QR codes to accept real time bank to bank payments when face to face with your customers.

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Bill and invoice payments

The Ordo request for payment solution uses open banking technology to get your bills and invoices paid securely and error free.

The Ordo platform allows you to provide your customer with a secure request for payment, including invoices and other attachments that lets them pay you without the need to set up new payment details with their bank, or enter payment amounts and references. Ordo provides all of this to your customer, they just need to authorise payment from their banking app. As soon as they’ve done so, the money is in your account and the Ordo platform tells you that you’ve been paid.
Not only do you save the cost of card payments, but you can be sure there is no scope for your customer to enter your bank details incorrectly (whether by accident or from interception), you can also be sure that any payments reference you’ve provided Ordo will be included in the customer’s bank payment, making reconciliation as easy as it should be.

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Refunds and payments out

The Ordo platform allows you to securely and accurately capture bank account details from your customers, including account title, allowing you to make refunds or other payments knowing exactly who you are paying, and that there can’t be any mistakes.

Ordo uses Open Banking’s Account Information Services to let your customers select the account they want to receive payment into. Ordo passes this securely to you, including the customer’s bank account title, so you know exactly who you are paying, and that your customer is authorised to use the account they have nominated.
No more relying on expensive and slow to process cheques or card refunds to get money back into the hands of your customers. With Ordo, you know exactly who you are paying, removing the need to post a cheque, and that they will get their cash as soon as you send it.

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Accessing Ordo

However you manage payments, Ordo is easy to use, access, and integrate.

Via your payments provider

You may already have access to Ordo’s services via your payments or other software provider. We’re adding new partners on a regular basis and are already integrated into the Contis platform and Siemens Smart Metering service.

Cloud Accounting Integration

If you are a small business you can also connect Ordo to QuickBooks, Sage Business Cloud or Xero to automatically create your payment requests

Direct via Ordo APIs

You can get direct access to all Ordo’s services by connecting your own business applications or back office into Ordo using our simple to use APIs

Bespoke non-API business application integration

Work with our partner, NewOrbit, to connect your business using the Ordo Bridge product. New Orbit can also build you point of sale or contact centre access via Ordo Kiosk.